Q: How do I apply for a property?

A: Simply view our available properties and contact us to arrange a viewing. Once you’ve chosen a property, we’ll guide you through the application and referencing process.

Q: Do you require a deposit?

A: Yes, a refundable deposit is required and will be protected in a government-approved tenancy deposit scheme.

Q: What if something needs repairing in my property?

A: You can report maintenance issues directly to our team, and we’ll arrange for trusted contractors to resolve them quickly.

Q: Are bills included in the rent?

A: This depends on the property. Some rentals are all-inclusive, while others require tenants to pay utility bills separately. Full details are provided with each listing.

Q: What services do you provide for landlords?

A: We offer a range of services, including full management, rent collection, rent guarantee, tenant sourcing, maintenance, and compliance management.

Q: How do you find tenants for my property?

A: We market your property widely, carry out thorough tenant referencing, and ensure we find reliable and respectful tenants.

Q: What is rent guarantee?

A: With our rent guarantee service, you’ll still receive your rent on time, even if a tenant falls behind on payments.

Q: How do you ensure my property stays compliant?

A: We take care of all legal and safety requirements, including gas safety, electrical checks, and right-to-rent regulations.

Still have questions
Get in touch with our team at info@brightnestproperty.co.uk or call us on +44 24 7544 0100 — we’ll be happy to help.